Conditions

Outlet Quality / Customer Returns

This merchandise consists of outlet quality customer returns that may show signs of slight use or wear. Product sets (including furniture sets) may arrive incomplete. Product may or may not be in the original packaging or may have damaged packaging.
Overstock Quality These lots contain items that were at one time available for sale through JCP.com, but never purchased. This merchandise is in its original packaging (unless otherwise stated) and includes all features as advertised by the manufacturer. These lots may contain discontinued merchandise.
TV Grade Quality All products are retail returns or overstock inventory that may or may not be in working condition as returned product does not go through any testing process. Some TVs may have cracked screens or cosmetic damages. The majority of items will be in their original packaging, although the cartons may be damaged and may have accessories missing.
D Grade Quality Merchandise is highly used and may have slight cosmetic damage. Merchandise may not be in their original packaging and may be missing parts.
Salvage Quality Merchandise is highly used and damaged. The merchandise may missing several parts and will not be in their original packaging.
Mixed Condition Merchandise is a mixture of mostly used and salvaged merchandise that can range from salvage, new, mostly new and customer returns. There is a mixture between conditions but it is not guaranteed that you will receive a lot of new product. These lots tend to be uninspected aside from packaging to determine condition. All items are considered uninspected and sold AS-IS. Product sets (including furniture sets) may arrive incomplete.